Hubspot automatically enroll in sequence. You can clone or modify your active list and add an additional f. Hubspot automatically enroll in sequence

 
 You can clone or modify your active list and add an additional fHubspot automatically enroll in sequence Hi , The HubSpot search will look at a variety of data points, including notes, associated tasks, call logs, full list here

Just head to the Sequences tab in HubSpot, find the Sequences where the contact was unenrolled, and upon hover there is an "Actions" button from which you can re-enroll contacts. Any delay that may be set on your first Workflow step will be ignored. The ability to configure automatic enrollment and unenrollment for a sequence based on preset criteria. This article explains the contact property. The ability to configure automatic enrollment and unenrollment for a sequence based on preset criteria. Problem: I work with multiple clients. Purchase a paid Site plan to publish, host, and unlock additional features. . The workflow will then execute a series of actions on the enrolled record or associated. This is set automatically by HubSpot based on the date/time set for an activity when it's logged on the record only when the Contact owner property has a value. I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. Hi @DTaylorNTI,. For re-enrollment to trigger, HubSpot needs to see that something happens within a property value. Here's an example of what an object ID looks like in HubSpot: 285943. My solution so far: 1. Given the point is to automate as much work as possible with the least amount of effort, I feel like this is something Hubspot. The purpose of a sales sequence is to engage prospects, and they haven't engaged. Click Create deal. Click the name of an existing workflow or create a new contact-based workflow. In the Sequence - navigate to the Sequences homepage and click into the Scheduled tab. Currently, there is no way to unassociate contacts to deals via bulk emailing via List with Sequences. Many times we reach to the same Contact for multiple clients. The reason why deals were not re-enrolled is that the value in 'Last sequence enrolled' did not change. You'd re-enroll contacts into the workflow when "Last sequence enrolled date" is known, then use the "Increase property value" workflow action to increase the value of the number property +1. We will continue to retry delivering the message for up to 72 hours or until a definitive failure message (Hard Bounce) is received. The Calendly integration with HubSpot eliminates manual data entry, automatically syncing critical customer meeting details and ensuring teams always have access to real-time data. With automation, we expect to be able to enroll all the contacts, that qualify, within the 500 limit to a sequence as opposed to doing it page by page. Click the name of your contact-based workflow. Check your inbox connection within HubSpot and your email client. Sequences allows salespeople to send a series of targeted, timed emails to nurture a prospect over time. Read on to learn how the tools differentiate and when to use each. They're meant to be 1-1 communication, rather than a sales campaign. Our gatekeeper assign the tickets to owner, but the problems are:In your HubSpot account, navigate to Conversations > Chatflows. Use HubSpot forms to capture information from users which you can then access throughout HubSpot. Click Meetings to insert a scheduling link or proposed meeting times. In this way, Sequences has always been like a personal. . When we enroll prospects in our sequences, they go through the sequence and. Commit annually. While I see the benefit of being able to do that. Dan that's a nice hack thanks! Artur || CEO VISUALSITEMAPS try it & save hours. This will register the *new* email address of the contact so sequence emails will be sent to that newly updated address. When it comes to email automation with HubSpot, it shouldn’t be an either/or decision. Hover over an event for the record, then click Unenroll. Thank you for the consideration! (Edited: Removed the reference to missing email signatures as that's been delivered. Feature Release: Automated Sequence Enrollment. An 'Enroll in sequence' action and an `Unenroll from sequence` action. (Knowledge base: Enroll and unenroll contacts in sequences using workflows) An 'Enroll in sequence' action and an `Unenroll from sequence` action. In Planning. An 'Enroll in sequence' action and an `Unenroll from sequence` action. Is there a way to use a workflow to set a trigger when that specific first sequence ends, to have it auto-enroll those prospects that didn't reply into the second sequence?If we can't connect, we enroll the prospect in an email sequence. Click the name of the email. In order to configure your custom CRM card from an app, you need to complete the following steps first: Create a HubSpot developer account. Kyle Jepson. Includes 5 paid users. It would be easy so a general user to set up an Active List to see all contacts that were enrolled in a particular sequence and that didn't respond. As a next step, in the workflow Settings > Unenrollment and sup. To set enrollment triggers, click Set enrollment triggers. Select a property, set your criteria, then click Apply filter. Click on Create Sequence. Select and Enroll: Once contacts are selected, click "Enroll in Sequence," choose the sequence, and confirm. You can filter for those bounced contacts in lists or in the contacts home (Menu > Contacts > Contacts) by searching for contacts who Email hard bounce reason is known. In this article here, there's a yellow box that says "to automatically open the email composer window on a contact record and populate it with the template selected in the sequence email task, you must add the email task to a task view. If your subscription says Marketing Contacts, you can use marketing contacts. 1. To apply any changes to contacts who are currently enrolled in the sequence, you can edit the scheduled emails individually, or re-enroll the contact at a later step. List 1: Company is associated with contact where Now in sequence is True List 2: Company is not in list 1 (List 2 would show all companies that do not have at least 1 contact in a sequence. Enroll in HubSpot Academy. Please note: if you merge records while on a call, the call will be automatically disconnected. Given the point is to automate as much work as possible with the least amount of effort, I feel like this is something. ; Academy Certification Courses A collection of lessons and practical exercises leading to an industry-recognized certification in HubSpot’s tools or strategy. However, the contact is still enrolled in the sequence. In the top left of the workflow editor, click Details. Sequences. As far as I know, there isn't any way to do this automatically or in bulk. Click the + plus icon. Sep 22, 2022 9:48 AM. Sequences will automatically unenroll contacts from the series of the emails once the contact replies to an email or books a meeting. Each tag below contains a sample of the basic syntax, as well as an example with parameters and code output. We use cookies to make HubSpot's community a better place. In your HubSpot account, navigate to Contacts > Lists . In the top right of the sequence page, click Enroll contacts. Hello, I have recently aquired some additional email addresses for an existing contract on HubSpot which already has a primary email address. It would be great if HubSpot could then add an "export this list" or "add to list". . Backed by dedicated support from HubSpot, the Salesforce integration increases productivity, saves time, and helps close more deals. From the workflow editor, you can check which actions require changes or have encountered errors. (In a contact-based list, you can filter for deal properties. Save your sales emails from becoming impersonal. This one might seem obvious, but we’ve all been there—if the workflow switch on the top right-hand corner is not toggled “ON,” then contacts will not enroll into your workflow. . Hover over the name of the content that you're editing and click Edit. 42 this chart makes sense. Go to Reports > Analytics Tools > Sales Content Analytics then select the Sequences tab . Next, we're going to go in enroll 47 contacts, then just go over here to the sequences and go into manage the sequence. The approach here would be to set up a base list containing all eligible contacts (filtering for contact owner, the absence of a previous sequence enrollment etc), then breaking them down into smaller chunks using the random split list feature. ) Best regards!Thaanks for the reply! Really hoping you are wrong but will have to make do. Under Products & Add-ons, check whether your Marketing Hub subscription shows Marketing Contacts. jeastman Mar 10, 2020 8:49 PM Completely agree. You can also automatically create follow-up tasks as part of the sequence so you never miss an opportunity to connect with a lead. Zapier is the leader in no-code automation—integrating with 6,000+ apps from partners like. Here's the idea: I'd like to be able to enroll a contact in a specific workflow in the event that contact completes a specific sequence. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. HubSpot Sales comes pre-packaged with HubSpot CRM Free, allowing you to manage your entire pipeline and speed up your sales process without clunky tools or spreadsheets. Thanks Hubspot!)This is set automatically by HubSpot based on the latest date of the activities in the record. By default, all current and historical property data will be exported. Get an egg timer, and set the timer on a countdown for 20 minutes, 30 minutes, or 45 minutes, depending on how much time you scheduled for the call. ; Click the Group with another filter dropdown menu and select the filter number you want to group this filter with. . Click Insert. The sequence editor will open up and see a blank canvas. Automatically unenrolled. You pause an individual contact's sequence enrollment from the contact's record: In your HubSpot account, navigate to Contacts > Contacts. Go to Workflows. Ask a question. When a contact is unenrolled, the sequence enrollment and performance data is not affected. It tests your knowledge of inbound best practices and your ability to apply those practices using HubSpot to achieve measurable results. An 'Enroll in sequence' action and an `Unenroll from sequence` action. Hi some things cross my mind: - are you enrolling contacts in different sequences at the same time? - may be an issue of surpassing the email limits you can send per day? 500 or 1000 depending on having Enterprise ou Professional - might it be the sequence setup? - does your sequence include tas. We are finding the sequence email tool helpful for quote follow up activity. Here’s how you can add steps to your Sequence: It’s key to remember steps in a sequence happen one-by-one. Batch prospecting sessions. Hi , I would approach this using two workflows: a deal-based workflow and a contact-based workflow. Manually unenroll multiple contacts from the sequence summary page. if they go to our website and submit a form they are still enrolled. Seems like you have to be in list view - but if I'm in a Contact Record and the need to add to a sequence gets the better of me, then why not? Is it hiding somewhere?Currently, I have to select the first Template in a Sequence, send it, then make a task reminder to enroll the contact in the Sequence when I am back on the desktop version. If you want to have control over how many contacts are being enrolled in a sequence, this currently requires some manual element (selecting contacts for enrollment, creating segmented lists or. An onboarding email drip sequence should provide value, entice leads to keep engaging, and prompt them to speak to your sales team. Generally, yes, you can send marketing emails to contacts that you would otherwise enroll in a sequence. Create custom, responsive websites with the power of code — visually. . 'Unenroll from Sequence` - unenrolls a contact from any Sequence they are actively enrolled in. Workflow. You can check each contact and, depending on your subscription, unbounce them (only supported in Professional and Enterprise subscriptions). Enable mass enrollment in sequences. You can select a specific sequence, along with the sender and sender's email address. On the contact's timeline, hover over the sequence activity, then click the Actions dropdown menu and select Edit sequence. FrankHi @phtheref seems like this is related to the tasks queue when using task email. A prospecting email is a type of outreach that a salesperson sends to a potential customer to introduce themselves and the benefits of their business. Enroll contacts in sequences right from Gmail or Outlook for desktop so you never lose touch. To protect your email sender reputation, HubSpot excludes these contacts from future emails. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. HubSpot’s sales automation tools work seamlessly with Gmail, Google Workspace, Outlook, and Office 365 for Windows. . Gmail send error: when you enroll a contact in a sequence from Gmail, the first step is executed by Gmail, not the HubSpot email system. This is the date a user enrolled a contact in a sequence, not necessarily the date of the first step that executed. Is there currently a way in a workflow to use the deal owner as the one who is the sender of a sequence for automatic enrollment? Currently I have it setup with a workflow for each account which although does work is very time consuming to update?A Lead enrolled in a Sequence has replied to my email. You can use workflows to enroll contacts in a sequence based on targeted criteria. Another great automation tool is workflows, which can automatically enroll your contacts in a series of actions. For example, enrolling a contact into a contact workflow, every time a contact property value changes. In the left panel, select a filter type. In the right panel, under Choose type, select Schedule. It would be nice to auto-enroll leads into sequences like you can for workflows. Enroll contacts into a sequence right in Outlook window. The Activity field does not indicate that the contact was re-enrolled. Because these are supposed to be 1-to-1 emails, there is not an automatic way to enroll someone in a sequence via workflow or other. Every minute spent updating your CRM means less time for closing deals and building customer relationships. Go to the sequence editor, click on the edit pencil icon and type a. Our sales team has been requesting to enroll more than 50 contacts in a sequence, as well. Hover over your email and click Edit, or create a new email. Update the email in the scheduled section of the sequence (this is good if you only need to update for a few contacts – which you seem to already be aware of) Enroll contacts in a sequence without an email address. If you go in to Automation > Sequences and click on the sequence in question you can see reports for all enrollments for all time, or set a date range. Currently it's not possible to auto-enroll contacts into sequences. Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. We use cookies to make HubSpot's community a better place. The HubSpot conversations tool is where you and your team can view, manage, and reply to incoming messages from multiple channels. It's probably not the. . This How to Use HubSpot with Tim will walk you through bulk enrolling prospects. For example I may want to enroll everyone at. Queue up a sequence of personalized follow-up emails and reminders that get delivered automatically. Under the Choose what happens after your email is sent, select the type of workflow you. Search for the GoToWebinar integration, and select GoToWebinar in the results. e. S chedule workflows can be used with all workflow object types. This means that the ticket would only be re-opened 1 time, but some of our customers will reply back and forth at least 3-4 times, and the workflow wouldn. Click the Contact enrollment trigger box. And from there, you can decide if you want to only see contacts that have been. Task 3: Change Lead Status. I totally agree- HubSpot needs to create the feature that strips out auto-responders. . Learn more about AND vs OR logic. I am looking for a way to use a workflow to automate the auto-enrollment into the second sequence. In the left panel, choose Start from scratch or select a pre-made sequence template. The first and only action in this workflow would then be the "Set property value" act. Or, enter your response in the reply editor, then click Send to automatically assign the conversation to. Click the Health tab. HubSpot Marketing Software Certification Answers, this certification demonstrates your proficiency in the theory and practice of inbound. The selected user/sender must have a paid Enterprise Sales or Service Hub seat. Hubspot, there must be a way in which you can expodite development on a small function such as mass sequence enrollment. The deal-based workflow would re-enroll deals when "Software expiration date is less than 90 days from now". Recalling that the mode is 3 and the mean is 4. To learn more, and to see a full list of cookies we use, check out our Cookie Policy (baked goods not included). Cookies help to provide a more personalized experience and relevant advertising for you, and web analytics for us. Currently it's not possible to auto-enroll contacts into sequences. Enroll in HubSpot Academy. Now in beta is the ability to edit scheduled sequence emails. You would need a Sales Hub or Service Hub Enterprise subscription to enroll contacts in. You can't add a delay using the automation in Sequences. We use cookies to make HubSpot's community a better place. In the editor, click a rich text module to insert a. In your HubSpot account, navigate to Marketing > Email. What I now want is that if the enrolled contact does not reply to any follow-up messages and thus bounces from the sequence, they get deleted from my contact databse. . Try Webflow for free. Click Quotes to share pricing information. The enrollment trigger will be set to: ‘Company Properties > Name is Known’ - this ensures that we have a value to copy from the associated Company record, AND ‘Contact Properties > Company Name is Unknown’ - this is so that we are targeting contacts without an existing value and aren’t overwriting any important information. Offer email subscription. For example, if you have a 3-day delay on your first Workflow step and you set. From what I understand it is not possible to customize automatic unerollment from a sequence, and it's also not possible to reference sequence. We need an automated way to be able to bulk enroll large lists of contacts into a sequence, even if it is throttled. On the Manage tab, you can compare how your sequences are performing by reviewing the. To manually create a deal: In your HubSpot account, navigate to Sales > Deals. (If they haven't accepted website cookies, you wouldn't be able to track the link interaction and they wouldn't be enrolled. Learn more about event triggers. HubSpot Sales comes pre-packaged with HubSpot CRM Free, allowing you to manage your entire pipeline and speed up your sales process without clunky tools or spreadsheets. ----- This is now in public beta! The actual solution was even simpler: sequences pause, for instance, if one of your users, when they create the sequence, uses "send email" rather than "automatically send email", which will then wait until the email is sent (and if sales managers fail to review their tasks then they don't see all those emails waiting for them to send). Sales Content. To further customize the email, click the email tool link at the top of the panel. This is possible but you need a Sale or Service Enterprise subscription to achieve this, as it can be seen in this knowledge base article. After the convo, we usually change the leadstatus. I agree, such a simple feature. Click the name of a contact. 1. The minute a lead responds to the sales rep, they're removed from the sequence. The reporting features are currently aggregated and the only area you can access granular data on contacts/companies that may have been a part of a sequence is. You can read more about enrolling and unenrolling contacts in sequences with the help of. In doing so I give them access to see their outreach efforts. Generally, yes, you can send marketing emails to contacts that you would otherwise enroll in a sequence. In your HubSpot account, navigate to Automation > Workflows. You could change the email for a specific contact or change the template and unenroll the contacts, then re-enrolling them. Hi there, We are looking to set custom ways of automatically unenrolling a contact from a sequence, aka when a deal is Closed Won, or C ontact Lifecycle Stage becomes Customer. After you have that list, you can then bulk enroll the contacts into the sequence using the checkbox and enroll in sequence option. Design and build your site with a flexible CMS and top-tier hosting. HubSpot currently is logging ALL email communication to every active deal. But be careful, you may not want to enroll multiple contacts in the same Sequence. ; By default, records will. E. Feels like a bit on the nose that the ability to automate adding to a sequence is restricted to Enterprise sales hub – seems like a pretty core function of automation that was initially missing, not an enterprise feature to me. In the upper right, click Create workflow. I was thinking if this would be possible via a workflow i. Feel free to reach out if any questions!Scalable Sequence Automation from many different potential Senders. Click Add. There are a couple of ways to do this: On the contact record - if you're on the contact record in HubSpot, you can hover over the Sequence event on the contact's timeline and click Edit Sequence. Segment lists with up-to-date contact information. The deal-based workflow would re-enroll deals when "Software expiration date is less than 90 days from now". In the email composer window, click the From dropdown menu and select the alias. Once you've selected your secondary record, click Merge. The following templates have 60% or higher open rates, 8% or higher click-through rates, and 30% or higher response. And because HubSpot automatically bills the buyer based on the schedule you set in the payment link or quote, you don't need to create separate. Here's a screenshot of a test sequence, task and workflow I created. The sequence automatically terminates. If you need to create a new property for this field,. Enroll contacts into a sequence right in Outlook window. Hover over the sequence you want to edit, then click Edit. To add multiple criteria to the goal, click AND or OR. When someone replies, books a meeting etc, a contact leaves the. The alternative is to unenroll everyone, create a new sequence without the first email, then enroll everyone in that. The sequence alerts you that they have responded. Understand and get started with HubSpot sequences' best practices. Cannot Enroll Sequence to Workflow. Optimize marketing, sales, and customer engagement with INSIDEA's expertise. Allow actions to be automated based on when users complete a HubSpot sales sequence ie: Mark a contact property or add them to a list . Jun 9, 2017 3:24 PM Delivered sjudson Jul 31, 2017 3:12 PM This is now available in Sequences. In workflows, branches can be created based on the following logic: Based on single property value (Value equals): automatically configure multiple branches based on properties. You could however bulk enroll up to 50 contacts in a sequence by following these steps . . Once opened, tabs automatically remain pinned on the home page unless you close them. Step 4: Scroll to the bottom of the right sidebar and select the four (4) Aloware Actions. You can then use this property for reporting or list building. Connect to HubSpot. Tiphaine! Thank you so much for your clarification. . Hi all, Is there any ways that we can apply filters to know which contacts that I myself contacted via either email, call, or even sequence. Have you considered working (filtering / sorting) with any of the default properties below? Last contacted: the last d. You can select a specific sequence, along with the sender and sender's email address. With only just under 30% of emails getting opened across all industries, it’s important to write a compelling, actionable message that invites a click. 3. Hi Thank you for reaching out. hi, I would like to know how to automatically add a sequence to a custom email after i send it out. Feb 28, 2020 6:30 AM Pretty confused as to why this isn't available, I'd assumed this was a basic functionality of the sales / marketing tools to be able to auto. The closest you could get with just the sales product would be to create a task via our Engagements API for the rep to enroll someone in a sequence once someone signs up for your product. Depending on the type of. 2) When sending an email to a contact, selecting an option to "follow-up" with a sequence. Have a lovely day, Tiphaine. . A Soft Bounce is a temporary failure. (I'd appreciate it!) Have a great dayThe first sequence has 5 emails and associated tasks. This is a contact property. This limitation is insane. Based on some of the comments in this thread, I believe folks are also awaiting functionality that will allow for lists to be created with such filters. Is this a known issue?In it, it is stated that "when you pause a sequence, only emails and tasks scheduled for the contacts that you enrolled will be paused. As far as I know, there isn't any way to do this automatically or in bulk. Can you confirm if you have an Enterprise account or an Enterprise trial? Than. After logging in to the Heymarket app, you need to integrate it with HubSpot. I'd like to be able to use a hubspot workflow to enroll (and trigger) a contact into a sequence in the CRM. If a contact that you expect to enroll in your workflow is not being enrolled, here are common reasons why. ; Classroom Training Schedule in-person training for a hands-on and. To preview a template, click the Preview tab in the right panel. Using HubSpot Sequence is like having a robot do your sales and marketing work for you! It saves a significant amount of time and manual effort by automating the process. It can be a contact-based, quote-based, company-based, ticket-based, or deal-based workflow. 2. Properties of Aloware actions . We use cookies to make HubSpot's community a better place. We don't grab everyone's email at first. . In HubSpot, there are different ways via which you can enroll contacts. because it is about Outlook not Gmail. On the workflow details page, click the Action logs tab or the Enrollment history tab. In the left panel, click the Actions dropdown menu, then select Merge. If you’re enrolling a contact into a sequence and you see a warning that an email has low personalization, what happens when you click the warning? Nothing. The send limit set by Sequences protects you from hitting your inbox's send limits, but if you want to avoid hitting the limit set by sequences, here are a few tips: Personalize at least the first email of. Right now after a client replies, they are automatically unenrolled from the assigned . A user with the Bulk. In the sidebar editor, click the Video module and drag it into your email. If they've accepted the website cookies, you could then enroll the contacts based on the visit of a specific page and automatically create the deal record. Recently, i used the sequences to suggest a visit during a trade show. The form fills are sent to our customer care team in HubSpot to. Hubspot Marketing Software. Consider this integration a goodbye to messages. Trigger Instant. Personalize your messages and. You'll also see a "Status" report below. Hubspot. Hi @smk & @Kraysler_AN ,. I am trying to create some reports on Sequences yet when I use the property, "last sequence enrolled" it is a numeric value, not alphanumeric/text. You can also take action on associated records, such as updating an enrolled contact’s associated company. You can indeed use workflows to enroll contacts in a sequence if you have the Enterprise Sales or Service Hub. Automatically creating the contact: Provide some choice about whether to create a Contact, for example, we don't want Contacts created. By using this date filter, you could exclude contacts from your enrollment list that were in a sequence recently. I didn't want to use the diary link ans suggested that they invited me themselves to. Feel free to reach out if any questions! Set enrollment criteria to automatically enroll records and take action on your contacts, companies, deals, quotes, and tickets. HubSpot Sequences is a marketing tool that will help you to create sequences of emails, social posts, and ads. The “post-contact” steps of the sequence are triggered, The sequence continues executing until all of the steps are completed. Let's call the two subscription types: "Daily 1 (daily)" and "Report 2 (up to weekly)". You could however bulk enroll up to 50 contacts in a sequence by following these steps. Cheers! MauricioEnrolling a contact into a sequence API. With an easy setup, reliable performance, and automatic updates, you have control over record syncing, important lead data, lead prioritization with scores, and personalized marketing using Salesforce details. To enroll from the sequence tool: 1. I think it would be great to continue running a sequence even after a client replies. HubSpot will enroll all selected contacts, streamlining the process for efficient communication. To make the field optional, clear the Required checkbox to the right of the field. Our leads come in through typeform, w. Currently Possible: Enroll an object in a workflow, every time a certain property’s value changes. ; In the upper right, click Create playbook. Starts at. `Enroll in Sequence` - enrolls a contact in a sequence of choice based on workflow criteria. When first enabling this workflow, not all tickets will. For as long as Sequences has been around, it’s primarily been an email automation tool. Sequences are manually enrolled and can be sent to a max of 150 people per day. Cannot Enroll Sequence to Workflow. Correct Answer:. Hello, I have recently aquired some additional email addresses for an existing contract on HubSpot which already has a primary email address. I would approach this using two workflows: a deal-based workflow and a contact-based workflow. However, you can still get rid of each individual list by deleting the whole group. When a contact is unenrolled from a sequence due to an action that they took (i. Just head to the Sequences tab in HubSpot, find the. When a customer is un-enrolled from a sequence, but we see the need to keep them in the same sequence, I'd like a way to quickly re-enroll them at the same step (or next step) with the same dates without having to reset the steps and dates of the sequence again. Good use-cases tend to be event-based. Otherwise, you will. Provide Professional tier customers with the ability to automatically trigger a sequence to enroll or unenroll based on different contact criteria or engagement. In the top left, click the Managetab. When it comes to managing marketing contacts in HubSpot, Deanna suggests that “you should treat a marketing contact management system in HubSpot the same way you manage your MQL system in HubSpot, meaning that the best practice is to have one workflow that has all the enrollment criteria, and the only action in the. The selected user/sender must have a paid Enterprise Sales or Service Hub seat. Thanks Hubspot!) This is set automatically by HubSpot based on the latest date of the activities in the record. To add a simple text field question, click Custom question. The last sequence enrolled. In your HubSpot account, navigate to Conversations > Inbox.